These San Diego dentists quell patients' fears
Whether you live in Escondido or around Camp Pendleton, you’re looking for great service, especially regarding your family’s dental care.
Here’s the latest Post of Happiness for great service from San Diego dentists as selected by the Angie’s List Newsroom staff.
A crowning achievement
Alexandra Cardarelli appreciated a timely response from Dr. Bruce M. Jordan of Carlsbad, Calif. “A crown cracked, and I called at 9 a.m. and was able to be seen that day at a time convenient for me,” she says. “Dr. Jordan and his son [Dr. Mark Jordan] assessed the cracked crown and determined it should be replaced. Dr. Bruce Jordan was prepared to do the work immediately, but unfortunately I had a prior commitment that afternoon and had to reschedule for a few days later.
"They were fast and ready to take care of the problem," she says. "At the scheduled appointment for the crown repair, the staff and dental technician treated me kindly. Dr. Mark Jordan performed the procedure with great care and very nicely. I was relaxed and knew I was in good hands. They did a great job, and my husband and I continue to go there for all our dental services.”
Right at home
Les Briney’s nerves are calmed at Dreamscape Dental of San Marcos, Calif. “Dr. [Nirav] Shah and his team are fantastic,” Briney says. “I’m a little nervous about going to the dentist, but they put me at ease right away. From their updated equipment to their personable staff, I highly recommend them.
"The office is a converted home, so it has a homey feel," he says. "The facilities are clean and neat, and everyone is friendly and professional. Additionally, I don’t feel a lot of pain when being worked on, and the hygienist treated me with respect even though I don’t floss like I should. I have found my dentistry ‘home.’”
A bill without surprises
Alpha Dental of San Diego made quite an impression on Lynn Eldred. “I can’t believe I’m saying this, but going to the dentist was a positive experience,” Eldred says. “Our former dentist retired, and we’ve been looking for someone we could have confidence in. Dr. Roy Vegter was amazing. He explained everything to us in a really personable way.
"My son had four old and separating fillings that had to be replaced," she says. " Dr. Vegter’s work was thorough and beautifully done. His staff is very professional and friendly. As we were new patients, they offered to send us the paperwork in advance, which worked really well for us. The paperwork we received was very clear about the work that was done and the charges. There were no surprises in the billing.”
Crackerjack repair of a cracked tooth
Dr. David D. Cassat of San Diego saved the day for Brock Houston’s wife. “My wife cracked a tooth on Sunday and needed an immediate visit,” Houston says. “Dr. Cassat called her back and told her to come in the next morning. She was seen very quickly, given a significant amount of time and care, had all her questions answered and left feeling, as she put it ‘as if a visit to the dentist was a good thing.’
"We’ve used Dr. Cassat for a couple of years now and couldn’t be happier," he says. "From the moment you walk in the door, the atmosphere and attitude of all personnel in the office is outstanding. We’ve never had to wait much beyond our scheduled appointment time. His staff is friendly and efficient. He’s extremely nice to deal with and very willing to answer questions, discuss options and, if something isn’t necessary, tell you so.”
About Posts of Happiness
At Angie’s List, we regularly hear from members who are ecstatic about outstanding service received from the companies they’ve hired. We think such great service deserves recognition, which is why we feature Posts of Happiness.
We ask our members for nominations when they rate companies with A's in every category. To qualify, a review must be at least 500 characters about a company's actual work (not just an estimate) and members need to assure us that they'd hire again.
After a nomination, our staff selects the most outstanding stories to feature. If we choose your nomination, your review will appear in our monthly magazine and even right here on our website.