Stink allegedly sticks in home after dryer duct cleaning

Stink allegedly sticks in home after dryer duct cleaning

COMPLAINT: Teresa Elms, Thousand Oaks, Calif.

"Water from a damaged pipe resulted in a stench from the moldy and mildewed lint in my dryer duct, so I hired Vic's Carpet, Air Duct, Tile & Grout of Mission Hills [Calif.] to clean it out. They vacuumed the duct, but the vile smell continued. I ended up hiring another company to flush the duct out using a high-pressure jet of water."

DESIRED RESOLUTION: "I would like a refund."

STATUS: Penalty Box


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