Springfield pest control complaint resolved

Springfield pest control complaint resolved

COMPLAINT: Miguel Azua, Alexandria, Va.

"I hired Connor's Pest Protection of Springfield, Va., to treat three insect infestations in my home. I signed a one-year pest management agreement. I was dissatisfied with Connor's response rate and contacted them to cancel and request a refund. I haven't received a refund."

DESIRED RESOLUTION: "I would like a refund of the unused portion of my contract."

STATUS: Resolved

Editor's Note: Azua informed Angie's List that he talked to a manager at Connor's Pest Protection, who agreed to issue a refund, which he later received.

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