Skilled locksmith sets standard for professionalism
Steven Cohen says locksmith Jair Kalu knows the key to great service. "Jair showed up promptly at 8:00 a.m. dressed in his company uniform," Cohen says.
"Upon greeting me, he showed me his ID and his Washington D.C., Maryland and Virginia licenses. He spent two hours meticulously working on the broken lock's inner mechanisms and making various adjustments. He got it to work and saved me the $900 to $1,100 cost of a new lock."