Simi Valley window company installed damaged shutters

Simi Valley window company installed damaged shutters

Member complaint

I hired Window Fashion Pros of Simi Valley, California, to deliver shutters.

I’m very disappointed in the quality of work, and customer service is bad. I’m frustrated with this company and the product.

Upon delivery, the shutters were cracked and had blemishes, so I want replacements.

It’s been two months, and Window Fashion Pros won’t return phone calls.

The shutters are paid for and under warranty. I want the defective shutters replaced.

John Harmon, Tarzana, California

Status

Penalty Box

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