Shoddy deck work leaves homeowner fuming
S S Construction
Didn't respond to Guy Chase's refund request for what he says was unsatisfactory sod and concrete work. Third month in the Box.
Trapper Jim the Critter Gitter
Failed to respond to Doug Byrnes' complaint in which he says they didn't finish repairing a squirrel hole or provide a receipt for removal services. Second month in the Box.
COMPLAINT: Robert Shandorf, Mendota Heights, Minn.
"I hired D.S. Bahr Construction Inc. to improve drainage from a deck on a flat roof and to rebuild a staircase from a kitchen deck to grade level. Now I have a bigger problem with drainage than I did before Bahr came, and the stairs are crooked. They also started work before I returned home from a vacation despite promising not to.
"New and old materials were strewn in my yard, and the project took two weeks instead of one. Three members of the crew did little but smoke, spit and give each other the finger for days, while two others did the work.
"The work atmosphere was more like guys putting up a hunting shack for cases of beer than professional carpentry. When I complained about the stairs, the supervisor said, 'If you don't specifically say you want the stairs to be straight, we assume it'll be all right if they aren't.'"
DESIRED RESOLUTION: "I want a $3,000 refund to hire someone else to address the problems."
RESPONSE: David S. Bahr, president, D.S. Bahr Construction Inc.
"The member's bid doesn't include any work to be performed on the flat roof or rebuilding a staircase - only to install new decking and railing to an existing staircase. We offered to rebuild the staircase at a nominal fee when the member wasn't happy with the type of railing he picked out and didn't like the appearance of the support posts. The member refused.
"In addition, we started the work just one day early, and we always clean up work sites upon project completion. Also, this was a brand new crew. Once the member informed the supervisor of the behavior, they were immediately fired and replaced with a familiar crew, which accounted for the delay in job completion."