Secaucus moving company honors claim for antiques damaged during shipment

Secaucus moving company honors claim for antiques damaged during shipment

Member complaint

I hired Moovers Inc. of Secaucus, New Jersey, to move us from New York to Florida.

I had a lot of antiques that needed to be transported, including a legal bookcase, antique high chair, glass top coffee table and antique wine glass. A glass pane on the bookcase is gone. The front of the high chair has a chip on it. The glass top to my coffee table arrived two weeks late and was scratched. My antique wine glass was cracked, and the settee is scratched on one side.

I know I signed a contract with a $1,000 deductible for damages. Based on the company’s A rating, I thought nothing bad would happen. The damages will cost over $500 to repair. I want some reparation.

Susan Phelan, Boynton Beach, Florida



Editor’s Note: The member accepted the company’s offer of a $525 refund.

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