Seattle architect, member disagree on project
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Back to the drawing board
COMPLAINT: Rob McMillen, Redmond
"My wife and I asked RGBJR Design to create drawings for a kitchen remodel. We told [Robert Bonner, the architect] we needed the room built, but nothing further. When I asked Robert why his quote was so high, he said, 'When you hire me, you get two for the price of one, because my partner is a structural engineer.' His contract states structural engineer fees are separate.
"We placed him on retainer and signed a contract. He showed us three designs. [His designs] drove the price above [our budget], but he said if we did some of the work ourselves, we could get the price down. We accepted, but [now] he continues to try to [do work] that isn't needed or wanted. We ask him to go back to the original design, and he says it would mean extra time and cost.
"Each set of drawings has changes he's added but hasn't asked about. I don't think the customer should have to pay to request unauthorized changes be removed. The work isn't finished, and Robert wants another $2,000. His partner wants another $2,500."
DESIRED RESOLUTION: "We'd like the result of what we've paid him for to date: completed drawings, material, dimension, everything needed to get a bid against, and being permit-ready. He doesn't need to get the permit."
RESPONSE: Robert Bonner, architect, RGBJR Design
"This client originally hired an architect to design a kitchen addition he said he wasn't happy with. The designed addition was 84 square feet. He paid me a similar amount, and I designed a 1,381-square-foot addition. In the end, I charged him for less than 2.5 percent of the estimated construction cost.
"Architects can charge at a minimum of 10 percent, so this project could've easily cost $24,000. I feel he got an excellent value. I understand the difficulty of deciding on an approach, so I give my clients three choices. There's always one design that has their budget in mind, but he picked the most expensive one. I didn't charge more for extra square footage or additional changes.
"I was finalizing the permitting set when he wanted to change the master bedroom roof area. I advised it would complicate the structure, since I'd talked with the engineer, who'd told the member it would be too complex, but he still wanted the change. I made it but warned him I'd charge since it would affect the roof plans and the majority of the elevations. He told me after the fact that he wouldn't pay for the changes."