San Antonio vets treat dogs, cats and humans
When Mary Jobes’ dogs need to visit a vet for an annual exam, shots or neutering, she calls upon Babcock Hills Veterinary Hospital within walking distance of her Northwest San Antonio home. “I’ve never hesitated to call them with a question, like if one of the dogs has eaten something stupid like a whole stick of butter,” the Angie’s List member says of her 20-year relationship with the group. “I’ve never had people care as much about me and my babies.”
In addition to preventive care, Jobes takes advantage of the drive-through pet pharmacy and online patient portal to make appointments for her Labrador and cocker spaniel Buddy and Blackie. When previous dogs have died, Jobes says the staff cried alongside her, sent a sympathy card and made a donation in their memory to Texas A&M Veterinary Medicine & Biomedical Sciences. Veterinarian Dr. Marissa Klein even called to check in on Jobes. “I’ve been to other places, and I prefer them,” Jobes says.
2012 Angie’s List Super Service Award winner:
Owners Drs. Jack Speir and Sherry Knopp founded the San Antonio clinic in 1984 and earned the Super Service Award in 2007, 2011 and 2012.
“I think they take good care of my dogs, and they take care of me, too. They treat me with a lot of respect, and they’re very friendly.”
Caring for patients and their owners is part of the office’s philosophy, Klein says. The hospital, owned by Drs. Jack Speir and Sherry Knopp, logs about 3,800 active patients who see six vets. The married couple met while working together at an emergency animal clinic and opened Babcock Hills in 1984.
The office offers preventive wellness exams, vaccinations and diagnostic work through X-rays, ultrasounds and surgeries as well as counseling for pet nutrition, behavior and euthanasia, Klein says. For about the last year, Babcock Hills has offered laser therapy as a tool to treat animals with chronic pain. The lasers reduce inflammation and swelling, which helps relieve joint and arthritis pain, ear infections and wounds, Klein says. “It’s another tool for us to use,” she says. “We had a patient with a bulging disc, and owners couldn’t afford surgery. We tried the laser, and the dog is walking and doing fantastic.”
In the community, vets from Babcock make occasional visits to school career days and also attend pet-friendly events such as 5K dog runs. The hospital staff also collects food for animals and humans in need during the holiday season.
Member Barbara Meece of Northwest San Antonio says she wouldn’t take her dog anywhere else. After Molly was attacked on a walk, Dr. Melanie Lucero called Meece on a Saturday to follow up on her treatment. “I just think they’re wonderful,” Meece says. “They are pretty pricey, but it’s worth every penny.”
The Super Service Award recognizes contractors and health care providers that have maintained a stellar service rating on Angie’s List throughout the past year. Be sure to always check the List before hiring, however, as ratings can and do change.