San Antonio flooring company damaged deck, homeowner says

San Antonio flooring company damaged deck, homeowner says

Member complaint

I hired Hardwood Floors of San Antonio to sand the top layer of paint off my deck, so I could refinish the surface. But when the technician started sanding, his machine created divots all over the deck. I tried to call them multiple times to come fix it, but they never returned any of my calls. Now I have to find another company to correct these mistakes.

I want a refund of the $1,650 job, as well as $600 for the primer, paint and labor to refinish the deck. If the divots are too deep, then some of the deck boards will need to be replaced, and I’ll want them to pay to replace those as well.

Stephen Valentine, New York City

Status

Penalty Box

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