San Antonio contractor allegedly fails to finish wallpaper job

San Antonio contractor allegedly fails to finish wallpaper job

San Antonio  flooring complaint

COMPLAINT: Susan Howell, San Antonio

"Hammonds Wood Floors was to install a wood floor in a and sand and stain the other flooring throughout the house before I moved in. When I called to see when the job would start, they informed me a mistake was made and they wouldn't be able to start putting in the floor before I moved in. The day before I moved, they told me they'd have the and living room floors sanded and stained, but not sealed. That evening, I found that only the floor was put in."

DESIRED RESOLUTION: "I'd like them to refund $1,500, which is about half of what they charged me."

RESPONSE: Marty Hammonds, president, Hammonds Wood Floors

"We were on two large jobs months prior to contracting with the member. Due to an unexpected change in the contractor's schedule, these previous jobs required additional work. When this became evident, we found it impossible to meet the member's time schedule. We could have finished her job with a little more time. The installation we completed for the member was done in a professional manner with no complaint. She was only charged for the work performed. I apologize to her for the change."

STATUS: Stalemate

San Antonio contractor complaint

COMPLAINT: Cortney Devine, San Antonio

"Extreme Contractors was supposed to remove the wallpaper in my master bathroom and then texture and paint the walls. They told me the job would take three days to complete. It took them three days just to remove most of the wallpaper and they didn't finish the job. My bathroom is torn up and the toilet is in my garage."

DESIRED RESOLUTION: "I want back the $500 I paid the contractor."

STATUS: Penalty Box


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