RV owner says Blue Springs auto repair shop never fixed her A/C

RV owner says Blue Springs auto repair shop never fixed her A/C

Member complaint

I hired Molle Chevrolet of Blue Springs, Mo., for an auto repair on the air conditioning in my motor home. It worked when I left the shop. However, when I tried to use it shortly after while vacationing along the Texas Gulf coast, it would not cool.

I took it back to Molle when I returned in the summer, because I was afraid the new compressor caused a Freon leak. When I contacted them at the end of the summer, they said they were unable to complete the repair. They said the compressor was good, but the Freon came from a slow leak in a place they couldn’t locate. They changed the engine oil and filter at no charge while the motor home was in the shop.

Now, I have new air conditioner parts and a free oil change for $1,800, but still my A/C doesn’t work. The shop manager was pleasant and personable, but I think he should’ve declined the job from the beginning if he didn’t have the right technicians for the job. I want a refund on the money for the air conditioner repair or for them to pay someone else to do the repairs.

Dale Armstrong, Blue Springs, Mo.

Status

Penalty Box

Have a complaint?

Our Angie’s List complaint resolution team attempts to mediate disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.


Post New Comment

Deals

What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!