RV owner says Blue Springs auto repair shop never fixed her A/C

RV owner says Blue Springs auto repair shop never fixed her A/C

Member complaint

I hired Molle Chevrolet of Blue Springs, Mo., for an auto repair on the air conditioning in my motor home. It worked when I left the shop. However, when I tried to use it shortly after while vacationing along the Texas Gulf coast, it would not cool.

I took it back to Molle when I returned in the summer, because I was afraid the new compressor caused a Freon leak. When I contacted them at the end of the summer, they said they were unable to complete the repair. They said the compressor was good, but the Freon came from a slow leak in a place they couldn’t locate. They changed the engine oil and filter at no charge while the motor home was in the shop.

Now, I have new air conditioner parts and a free oil change for $1,800, but still my A/C doesn’t work. The shop manager was pleasant and personable, but I think he should’ve declined the job from the beginning if he didn’t have the right technicians for the job. I want a refund on the money for the air conditioner repair or for them to pay someone else to do the repairs.

Dale Armstrong, Blue Springs, Mo.


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