Ruts allegedly reappear in Washington, D.C., driveway

Ruts allegedly reappear in Washington, D.C., driveway

COMPLAINT: Dave Frank, Oak Hill, Va.

"I hired H & H Paving Asphalt Specialists to repave my driveway. The job seemed great until a couple weeks after they'd finished. I noticed ruts that were on the old driveway reappearing.

"These ruts were one of the main reasons I wanted repaving. I've been told "they'll look into it," but no one has come out yet."

DESIRED RESOLUTION: "I want them to honor their warranty and fix the driveway."

RESPONSE: Jerry Holbrook Jr., president, H & H Paving Asphalt Specialists

"After inspecting your driveway, we've concluded that no warranty work is required. We give a one year warranty against breaking up and holes, but neither is affecting your driveway.

"Though we do not believe any warranty work is required, in good faith, I would like to offer you half off of your sealcoating application."

STATUS: Resolved

Editor's note: The member informed Angie's List that the problem has been resolved to their satisfaction.


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