Ruts allegedly reappear in Washington, D.C., driveway
Phoenix Services LLC
Didn't respond to Matthew Hudson's request to return his deposit after he fired them for what he says were building code violations.
Professional Window Repair
Never responded to La Wanda Manor's request to provide an itemized receipt she says she needs to be reimbursed by her insurance company.
Also in the box...
COMPLAINT: Dave Frank, Oak Hill, Va.
"I hired H & H Paving Asphalt Specialists to repave my driveway. The job seemed great until a couple weeks after they'd finished. I noticed ruts that were on the old driveway reappearing.
"These ruts were one of the main reasons I wanted repaving. I've been told "they'll look into it," but no one has come out yet."
DESIRED RESOLUTION: "I want them to honor their warranty and fix the driveway."
RESPONSE: Jerry Holbrook Jr., president, H & H Paving Asphalt Specialists
"After inspecting your driveway, we've concluded that no warranty work is required. We give a one year warranty against breaking up and holes, but neither is affecting your driveway.
"Though we do not believe any warranty work is required, in good faith, I would like to offer you half off of your sealcoating application."
Editor's note: The member informed Angie's List that the problem has been resolved to their satisfaction.