Roofing contractor accused of shoddy repairs on Cleveland house

Roofing contractor accused of shoddy repairs on Cleveland house

COMPLAINT: Evan Karrs, University Heights, Ohio

Ramiro Moreno of R & M Quality Roofing was supposed to replace and fix deteriorated sill plates on my garage walls, and clean my gutters. He didn't clean the gutters, nor did he reattach the siding he removed as part of his sill plate repair. By not cleaning the gutters, my roof leaked.

Although he had already been paid, Ramiro didn't answer repeated phone calls from me requesting him to fix the job. I had to hire an additional contractor to fix the damage and clean up after his incomplete job.

DESIRED RESOLUTION: I would like to be reimbursed $550.

STATUS: Penalty Box

Cleveland-area Penalty Box

R & M Quality Roofing

Never responded to Evan Karrs' complaint seeking $550 for the gutter cleaning he says R & M never completed, which resulted in roof leakage.

Heights Home Improvement

Didn't respond to Doris Stedmire-Pitts' request for a refund of $2,340 for a porch enclosure she says was never built.

Palmieri & Son Movers

Never replied to Lee Zillmann's complaint requesting a $381.92 refund for repair parts and labor for the table saw he says Palmieri broke during a move.

Harborside Roofing

Hasn't responded to Carolyn Moyer of Rock Creek's reimbursement request of $800 following what she says was a partial roof replacement, causing leakage.

McCaffrey Moving & Storage LLC

Didn't respond to Philene Gotsis of Lakewood's complaint requesting the replacement of glass from a table broken during a move.

Star Home Improvement

Failed to respond to Keith Sherri Flagg of Euclid's complaint that a roof repair job was never completed.

Dell Computer Sales

Didn't respond to Delores Knox's complaint requesting a refund for a printer she says hasn't worked properly since the date of purchase.

AAA Roofing

Reliable Roofing Inc.


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