Roofer given bad marks for alleged work on Boston area home
COMPLAINT: Ann Budner, Acton, Ma.
"Sean Collins Roofing in Billerica, Ma., installed a new roof on my home. Within a few months, I noticed water marks on the ceiling. The roof had been leaking. Sean came back and agreed that I needed a bigger soffit vent and said he would put it on. However, he never has, and he stopped answering my phone calls. I am left with a mold problem in the eaves and a roof that still leaks."
DESIRED RESOLUTION: "Either fix it or send me a check to replace the current soffit."
STATUS: Penalty Box