Raleigh tree service left a mess, consumer says

Raleigh tree service left a mess, consumer says

Member complaint

I purchased a Big Deal for $199 for $400 worth of professional tree service from Arbor Care Tree Service of Raleigh, North Carolina. I had to pay them an additional $250 to trim 21 cypress trees.

All they did was trim the trees. They couldn’t finish the work because their equipment was broken.

They are supposed to return to remove the stumps and debris, and tie some of the trees back, but did not specify a return date. They also left a mess of shredded limbs and cigarette butts. Their tire tracks killed my grass.

I want a $650 refund to cover the damages done to my yard and the cost of the cleanup.

Harriette Smith, Raleigh

Status

Penalty Box

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