Raleigh flooring contractor reveals true character

Raleigh flooring contractor reveals true character

Simon Hardwood Floors | Raleigh, N.C.

Susan McGee appreciates what Simon didn't say.

"They installed new flooring and refinished some existing hardwood floors," McGee says. "A telling thing about contractors is how they handle mistakes. There was a misunderstanding between Eric [Simon, the owner] and the crew. Instead of bad-mouthing the crew, Eric spoke highly of them and took responsibility, which sat well with me.

"The floors look awesome, and Eric and the crew were easy to work with."

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