Portland landscaper's weed control technique proves ineffective

Portland landscaper's weed control technique proves ineffective

COMPLAINT: Jessica Kron, Portland

"I hired Rose City Garden Estates Inc. to clear horsetail weeds from my yard. Bruce [Runcie], the owner, and I discussed what was necessary to get rid of the weeds. He proposed pick-axing one foot [into the ground], with the understanding that the roots needed to be removed. He agreed to do the work the way I wanted it done. He kept upcharging me and charged me extra for using a credit card.

"When I came home, the area looked neat, but there were areas he hadn't worked on. He said to wait a little while to see how the work turned out. A few weeks later, the weeds came back. He said they should've been poisoned because pick-axing wasn't going to work, even though he'd initially said it would. Now I'm in the same situation as I was before the work, except that I'm out $650. He refuses to give me a refund or redo any work, even though he didn't do what I paid him to do."

DESIRED RESOLUTION: "Since Bruce says only poison will work, and he doesn't work with poison, I'm requesting a complete refund."

STATUS: Resolved

Rose City Garden Estates Inc. offered the member a refund of $357.50, which she accepted.

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I work for a landscape company in Missouri. I'm not sure if you would be able to do this yourself but we've had problems with horsetail and I've heard putting black plastic down for a couple years right over the weed will get rid of it. Of course you can mulch over the plastic.

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