Porch paint job begins to peel after Cleveland snowmelt

Porch paint job begins to peel after Cleveland snowmelt

COMPLAINT: Audrey Stansfield, Berea, Ohio

"I hired Master Crafters Inc. to repaint my wooden front porch and steps. After the first big snowmelt, I noticed the paint was beginning to peel.

"When a representative finally came out to look at the porch, he told me he paid $50 for the gallon of paint he used on it and that the issue was not his fault, because I used a product on the porch to melt the ice.

"I have used this product on my porch for 30 years, and this has never happened before."

DESIRED RESOLUTION: "I would like exact information about the products the rep at Master used, including the source, labels, identification numbers and cost. I would also like a written apology from the company for the way I was treated."

STATUS: Penalty Box

More Like This

Cleveland asphalt contractor accused of shoddy driveway work

Homeowner complains that cracks and voids developed in his driveway shortly after having a contractor resurface the asphalt on it. He claims the contractor went back on his promise to redo the work.

What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!