Poor reception disrupts football broadcasts

Poor reception disrupts football broadcasts

COMPLAINT: Kay Fischer, Elmhurst [Ill.]

"I hired Tech Connectors of Chicago to install an outdoor antenna so I could listen to Bears games throughout my house during football season. Right after the installation, I received static, interference and sometimes no reception at all.

"I called my salesman, who promised to follow up, but never did. Football season came and went. I called my salesman and asked for a refund or repair. He never called back."

DESIRED RESOLUTION: "I'd like a $217 refund."

STATUS: Resolved

Editor's note: The company offered to fix the antenna, and the member accepted.

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