Poor reception disrupts football broadcasts
COMPLAINT: Kay Fischer, Elmhurst [Ill.]
"I hired Tech Connectors of Chicago to install an outdoor antenna so I could listen to Bears games throughout my house during football season. Right after the installation, I received static, interference and sometimes no reception at all.
"I called my salesman, who promised to follow up, but never did. Football season came and went. I called my salesman and asked for a refund or repair. He never called back."
DESIRED RESOLUTION: "I'd like a $217 refund."
Editor's note: The company offered to fix the antenna, and the member accepted.