Plumber says ceiling damage was preexisting

Plumber says ceiling damage was preexisting

Plumbing problem

COMPLAINT: Edna Jaron, Pittsburgh

"I called Pawlak Plumbing Inc. after clogging a sink and breaking a pipe using a strong chemical to unclog it. Water leaked through the ceiling below causing minimal damage. Tim Pawlak [the owner] gave an estimate of $150. An employee arrived and said the job involved more than expected and gave a quote of $95 per hour, plus materials.

"Two men came and removed the sink, replaced the drain from the sink to the toilet and tested from the toilet, but not the sink. When I reinstalled the sink and turned on the tap, water again rained down into the living room. Tim sent the same men to assess the problem. When they tested from the sink, water rained down. They cut a hole in the living room ceiling and found the elbow joint from the new pipe had a hole and replaced it.

"Tim expects me to pay for the visits, except when his employees replaced the damaged joint, and won't pay for the living room ceiling. The drain isn't leaking anymore, but the 90-degree fitting isn't up to code. Two sections of the ceiling are damaged."

DESIRED RESOLUTION: "I want Pawlak to pay to repair the ceiling, plus the cost to replace the joint up to code. I will not pay Pawlak's bill of $354 for the visits."

RESPONSE: Tim Pawlak, president, Pawlak Plumbing Inc.

"I will not pay for damage to the ceiling, which was damaged before we arrived. The member refuses to pay for work on the repaired drain that is no longer leaking."

STATUS: Stalemate


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