Phoenix experts discuss the model for a remodel

Phoenix experts discuss the model for a remodel

Before hiring contractors for a major project, check out tips from these three highly rated Phoenix remodeling experts.

What types of remodeling services does your company offer?

Tanner Luster: We offer full-service remodeling on typically larger projects, including room additions, kitchens and entire home remodels.

Lon Libsack: A majority of our services are interior remodeling jobs. We primarily focus on kitchen and bathroom remodeling.

Janet Cook: We offer general residential remodeling, including room additions, kitchens and bathrooms.

Is there a best time of year to schedule remodeling projects?

Luster: There isn’t a bad time to schedule. We work year-round and don’t typically have a slow period.

Libsack: The best time to schedule is from January to October. November and December are busy because people want to make updates before the holidays.

Cook: July and August are our slowest months due to the high temperatures.

When it comes to payments, how much should customers expect to pay upfront?

Luster: It depends on the job, but we normally ask for 25 to 30 percent upfront to cover materials. The rest of the work is paid for as the job progresses when we hit agreed-upon milestones.

Libsack: Anything that is special ordered requires a 50 percent upfront fee. Other than that, we break the job up into four segments and collect payment as the job progresses. The payment is normally the percentage of the job we have done.

Cook: Typically you can expect to pay 25 percent upfront. This money is collected and used to buy the materials needed for the job. After that, you should pay in steps as the job progresses.

What advice can you offer homeowners considering a remodel?

Luster: A detailed proposal is the best kind. If you are just given a number estimate, you might have something to worry about. It’s best to have the steps and materials outlined so you know what the job will require before it begins.

Libsack: Don’t hire the company that is ready to start tomorrow. There is a good chance something may go wrong. A good company is usually booked in advance.

Cook: Look for evidence of customer service and ethics. Ask past customers for their experiences because you want a company that works hard to gain future business.

Who we spoke to


Tanner Luster, owner


Lon Libsack, principal member


Janet Cook, president

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Luster Custom Homes kept Draper informed throughout the job, but he says he never felt like he had to worry about them. (Photo courtesy of Draper)

Scottsdale homeowner hires contractors for a full remodel while out of the country. After new floors, a fresh paint job and a fireplace, the homeowner says the house is amazing.

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