Philadelphia painter says power washing first step in prepping
Who we talked to
Jim Falk started working at Nolan Painting five years ago after spending two years on their advisory board. The company, founded in 1979, now has 65 full-time employees. Recognized as one of the Best Places to Work in Pennsylvania - four years running - Nolan Painting has been the recipient of numerous awards throughout the years. Accolades aside, Jim finds the most rewarding part of his job is meeting customers, developing custom solutions for their individual needs, and developing true, long-standing relationships.
How do you prepare the home for painting?
"All exterior painting typically begins with a thorough power washing. We then prepare every surface through different techniques such as hand washing, hand scraping or hand and power sanding. Every surface must be T.C.D. (tight, clean and dull) before priming and painting. Running a successful exterior job is not an easy task, and we take nothing to chance. As all jobs are unique, we take pride in handling all the details up-front from protecting landscaping, to masking items to protect, to addressing particular concerns. This doesn't happen by chance. We've developed a custom apprenticeship training program for all of our painters. We even have a training program called 'Tip Toe Through the Tulips' where we teach our employees how to take care of and protect landscaping. "
What's the best type of paint to use?
"We typically specify both Sherwin Williams and MAB Paints - not only because of their quality products, but as importantly, for the terrific customer service they offer. I believe if you stay with any manufacturer's top-of-the-line paint, they tend to perform similarly."
What advice do you have for customers when they're picking a color?
"We offer a complimentary design consultation with one of our color consultants to assist with color palette choices. When the help is offered up-front, there are few times when a customer will be unhappy or change the color."
What's the strangest color request you've ever had?
"I once had a customer tell me they wanted to match the home's exterior to the color on their toilet seat, and they offered to remove it so I could match it!"