Philadelphia moving company accused of broken promises
Bob's Climate Control
Failed to respond to Diane Hughes' request for a refund for oil she says prepaid for but later didn't need.
Cricket Communications Inc.
Didn't reply to Scott Testa's complaint about modems he says failed within the warranty period.
Failed to reply to Darlene Dyer's complaint about wood protector she says was improperly applied to her deck.
Also in the box...
COMPLAINT: Frances Galvin, Chadds Ford, Pa.
"I hired Firpo & Sons Heritage Moving Systems to move my belongings to a new home. They gave me an estimate for $3,700. The packing and moving went great.
"The problems started when they presented me a bill for $5,530. Because there were 10 strong moving guys in the house, I paid the full amount.
"Then I called the office to discuss the discrepancy. One of the owners said he would send a check for $500, but I never received it."
DESIRED RESOLUTION: "Ideally, we'd split the difference between $5,530 and $3,700, but I'd be content with $500."
STATUS: Penalty Box