Philadelphia handyman fails to return deposit, homeowner says

Philadelphia handyman fails to return deposit, homeowner says

Member complaint

I hired Duffy’s Home Improvements of Philadelphia to replace five interior doors. David Duffy measured for the doors.

He charged an additional fee for him to get the doors, so I offered to pick them up myself. He gave me the measurements and said they were standard doors, but when I got to the supplier, they were customized doors.

After discussing this with him, I decided I didn’t want to continue with the service and requested my $200 deposit back. He said that would be no problem.

Since then, I’ve sent several text messages, made calls and sent a letter about my deposit. He said he forgot about returning my money and said he would get the deposit back to me. He never did.

I want my $200 returned.

Kim Kirk, Philadelphia

Status

Penalty Box

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