Philadelphia bathroom remodel over budget

Philadelphia bathroom remodel over budget

COMPLAINT: Claude and Gloria Wallace, Philadelphia
"We hired Weber Home Remodeling for siding and a room addition.

They keep giving us excuses and haven't finished the work. It's always one thing or another, and we're tired of getting the runaround. They keep asking for more money.

This was supposed to be an eight-week job and it's been 20 weeks."

DESIRED RESOLUTION: "We want them to finish our bathroom."

RESPONSE: Tom Fenton, project manager, Weber Home Remodeling
"There were two phases to the job. The first one was completed in the correct time frame.

The bathroom was held up because the tub they selected took four to six weeks to stock. After that arrived, the tile they picked took two to three weeks to stock. That's the reason the job hasn't been completed.

We asked for additional money after they requested extra work that wasn't on the original contract."

STATUS: Stalemate


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