Painting project haulted by homeowner
Great Neck 7 24 Anyplace Emergency Locksmiths
Failed to address Nadine Rivellese's complaint that they overcharged her for lock installation. Third month in the Box.
Didn't answer John Westrich's complaint that they won't repair his driveway. Third month in the Box.
RWI Sting Ray Pools
Didn't respond to Barbara Raeder's complaint that they charged her for pool work she says was performed poorly or not at all. Second month in the Box.
Sunflower Carpet, Rug & Upholstery Cleaning
Failed to address Mary Ellis' complaint that they damaged rugs she hired them to clean. Second month in the Box.
Didn't respond to Rose Camisa's complaint regarding workmanship on steps she says now need repaired. Second month in the Box.
LAK Construction Corp.
Didn't respond to Theresa Doria's request for a refund or the completion of a home addition she says they left unfinished. Second month in the Box.
COMPLAINT: Lilly Feit, Elizabeth, N.J.
"I hired Handyman Home Services to paint and wallpaper walls, install a bathroom vanity and other small carpentry jobs. They said they would do the work, but then had other, seemingly inexperienced workers do it. I stopped them before they did too much work incorrectly. They cashed a $1,500 check against my wishes for services they didn't complete. I also paid them a $300 deposit to start the job. It was nearly impossible to contact the man with whom I contracted the work. It was a bad experience overall."
DESIRED RESOLUTION: "I want my $1,500 back."
RESPONSE: John Bouranel, owner, Handyman Home Services
"We completed $1,800 of services. There's no issue."
COMPLAINT: Joan Surdukowski, Patchogue, N.Y.
"Mignone & Son Construction Corp. did some masonry work in my basement. They refused to give me my keys back. The owner's [Tony Mignone] wife says she'll mail the keys, but I haven't received them. I live out of state, and I already paid them. I'm concerned because I don't want my home vandalized or anything to come up missing."
DESIRED RESOLUTION: "I want them to send my keys."