Overland Park homeowner says company won’t fix shoddy work

Overland Park homeowner says company won’t fix shoddy work

Member complaint

I called C&H Renovations of Overland Park, Kan., after finding water damage in an upstairs bedroom. The owner told me he was too busy, but referred me to his employee, Matt Witcar, to have the work done. Matt came by and said he was bonded and insured and agreed to do the roofing, gutter and ceiling repair for $600. He asked for $150 upfront for supplies.

My family and I covered the entire room with plastic and scrapped the old texture from the ceiling. Matt came back a few days later and repaired the roof and blew texture on the ceiling. I gave him another $350, and he agreed to come back and fix the gutter. He called the day he was supposed to come and rescheduled for the following day, but he never showed.

When I saw the room, it was a complete mess. The ceiling patch was uneven and cracked and there were massive amounts of textured material all over my husband’s tools, which Matt borrowed. Texture was also in the carpet, on the walls, the door and spread down the stairs to the front porch. I found cigarette butts on the floor and in the bed. Repeated calls to Matt went unanswered. The next week, I called his boss to tell him about the improper repairs and work that still needed done. C&H’s owner told me that Matt did the work on his own and it didn’t have anything to do with his company.

I asked him to talk to Matt since he referred him to me. He then texted me and told me he’d sue me if I posted my experience on Angie’s List and said his wife was a lawyer. I want the ceiling and gutter fixed per the agreement. I want to hire another contractor to fix the ceiling, as I’m not comfortable with anyone from this company coming into my home. I want $400 to pay for the repairs needed.

Sherry Bushue, Overland Park, Kan.


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