Orlando TV repair shops tune you in to their business
Is there any type of TV repair you won't tackle?
Smith: "Brands I've never heard of - I'd have no way of getting parts. Some companies, such as Dell, won't provide information unless you're an authorized Dell center."
Who we talked to
Johnny Canelones, owner
Video Clinic USA
620 Window Bartley Drive
Brantley Smith, owner
Roane's Television Service
807 W. Fairbanks Ave.
Marc Arnold, bench technician
Crystal TV Service
626 Formosa Ave.
Arnold: "If they've been dropped really badly, if dogs have marked their territory on them or if they're totally overrun by roaches."
How do you charge?
Canelones: "We charge by the problem."
Smith: "We use an hourly charge as a basis for coming up with a price range for a particular TV."
Arnold: "We give an estimate then refine it once we find out everything that is wrong with the set."
What's the average cost to repair a TV?
Canelones: "From $25 to $600."
Smith: "For older models, the problem is probably in the power supply. As long as it's not the transformers or picture tube, we can do it for under $150."
Arnold: "The higher end, more modern TVs are upwards of $400 to $600 to repair. A projection set averages $250 to $325. Smaller sets cost $45 to $125."
Do you repair anything other than TVs?
Canelones: "We do stereos, computers - anything that has to do with electronics."
Smith: "No, we don't do DVD players or VCRs."
Arnold: "We look at DVD players. We stopped repairing stereos because there's too much going on in television."
Have you received many inquiries about the all-digital TV requirements scheduled for February 2009?
Canelones: "I tell them the government will supply vouchers for the converter box."
Smith: "The customers want to know how it's going to affect them."
Arnold: "Some people comment on it. They're worried they'll have to buy a new TV."
What's the funniest or most unusual story a customer has told you about how they broke their TV?
Canelones: "None that I can think of."
Smith: "One guy tripped on his dog, pulled the TV off the stand and broke his arm."
Arnold: "A man had too much to drink and bought his wife cheap perfume to make up for it. She threw it at him and hit the TV. The bottle was still in the TV."