Orlando travel agents give tips on booking vacations

Orlando travel agents give tips on booking vacations

Why should people plan a trip through a travel agency?

Bob Durnan: "You'll get a lot more information from an agent than you will online. You'll definitely get a better deal."

Greg King: "The biggest reason is that they get our cell phone number and have access to help 24/7."

Nanci Londeree: "If you have a problem - no matter where you are in the world - you have someone who can resolve it."

How do you charge?

Durnan: "We're paid a commission by the cruise lines. We don't even charge a cancellation fee."

King: "Typically, the supplier pays us. But if the customer doesn't book with us, they forfeit the consultation fee, which starts at $150."

Londeree: "The tour companies pay us commissions. We don't charge our clients."

How far in advance should people plan trips?

Durnan: "I personally ask they start planning a year or year-and-a-half out because they'll get a lower rate."

King: "There are last-minute deals available, but it's good to give it some time. A two-week trip to Europe in the summer will need to be planned a year ahead of time."

Londeree: "If you're going to Europe, as soon as possible. For complicated vacations, it would be good to call at least a year or two in advance."

How far in advance do people need to get their passport?

Durnan: "Between 10 and 12 weeks."

King: "I'd say the minimum should be six weeks."

Londeree: "Everyone should have one - go get it now."

Do you recommend customers get trip insurance?

Durnan: "Absolutely. If you cancel [without insurance] the cruise lines will try to work with you, but you may get fined."

King: "Yes, absolutely. They can get it directly from their cruise line or through an insurance supplier."

Londeree: "It depends. For out-of-country trips, yes. For cruises, not particularly."

What's one place you recommend everyone should visit and why?

Durnan: "I'd tell them to go someplace different each time. Been to the Caribbean? Go to Europe."

King: "Africa, because it's a life-changing experience. There's something to see in every part of it."

Londeree: "The world is so large, I'd recommend they get out of their comfort zone and try going to a place significantly different than any place they've been before."


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You can often work with a travel agent at no cost, as their commission comes from the company you end up traveling with. (Photo courtesy of Angie's List members Lisa & Jeremy S)
You can often work with a travel agent at no cost, as their commission comes from the company you end up traveling with. (Photo courtesy of Angie's List members Lisa & Jeremy S)

Travel agents give tips on how to best plan a vacation.

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