North Aurora homeowner says driveway seal-coater used poor materials

North Aurora homeowner says driveway seal-coater used poor materials

Member complaint

I hired Top of the Line Services of Aurora, Illinois, to seal-coat my driveway. Everything went smoothly when the actual work was being done. However, after the work was done, I was not satisfied with the outcome. After everything dried, the seal coating material appeared to be of very poor quality. I then reached out to them, stated I was not happy, and got the runaround.

They eventually called me back and agreed to come back out. We agreed to a time that we would fix it. But when that day came, they never showed or called. I have since called multiple times to try and find out what was going on, but I have not heard back since.

I would like them to redo the work or refund $70.

Barbara Raimondi, North Aurora, Illinois

Status

Penalty Box

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