Noise issue plagues Oak Park appliance repair

Noise issue plagues Oak Park appliance repair

COMPLAINT: Kalajine Anigbogu, Oak Park, Ill.

"I hired All Appliance Repair Co. to fix my refrigerator, which was not cooling. It started cooling, but by the next day it was making loud noises. The guy who fixed it came back out, but when he came it wasn't making the noises.

"We agreed that I should keep a record to indicate the frequency of the noise. I did this, and after some days called him back. I even put the phone next to the refrigerator for him to hear the noises.

"He promised to come back the next day, but he did not. I called the office and was told that he had family problems and that they would send someone else. They did not send anybody. I called them about six times, and they kept promising to send somebody and they never did."

DESIRED RESOLUTION: "I want them to come and fix the noise problem or pay for another company to fix it."

STATUS: Penalty Box

New to the Chicago Penalty Box

ADT Security Services Inc.
Never responded to Terry Nelson's request to close his account after charging fees he believes were unjustified.

Skokie Maid & Cleaning Service
Failed to respond to Lindsay Sweet's reimbursement request for $200 for a ruined load of laundry and scraped baseboard mouldings that she says were caused by a disobedient maid.

Advanced Moving & Storage
Failed to respond to Rebecca MacKay's reimbursement request for damages she says the movers inflicted on her old and new residences, as well as to some furniture.

Fletcher Jones Automotive Enterprises
Failed to respond to Kathlyn Johnson's request for a refund for repairs she believes might have been unnecessary, as well as for the cost of a rental car and towing her car to a new service provider.

Carpet Mill Outlet
[Morton Grove] Failed to respond to Claire McCormack's request to correct errors made on the installation of carpet on stairs, or else refund $400.

All Appliance Repair Co.
Never responded to Kalajine Anigbogu's request to fix a noise problem with her refrigerator that she says started after the company handled another problem with the unit.

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