Noise issue plagues Oak Park appliance repair
COMPLAINT: Kalajine Anigbogu, Oak Park, Ill.
"I hired All Appliance Repair Co. to fix my refrigerator, which was not cooling. It started cooling, but by the next day it was making loud noises. The guy who fixed it came back out, but when he came it wasn't making the noises.
"We agreed that I should keep a record to indicate the frequency of the noise. I did this, and after some days called him back. I even put the phone next to the refrigerator for him to hear the noises.
"He promised to come back the next day, but he did not. I called the office and was told that he had family problems and that they would send someone else. They did not send anybody. I called them about six times, and they kept promising to send somebody and they never did."
DESIRED RESOLUTION: "I want them to come and fix the noise problem or pay for another company to fix it."
STATUS: Penalty Box
New to the Chicago Penalty Box
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Carpet Mill Outlet
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All Appliance Repair Co.
Never responded to Kalajine Anigbogu's request to fix a noise problem with her refrigerator that she says started after the company handled another problem with the unit.