New York remodel job causes roof leak

New York remodel job causes roof leak

COMPLAINT: Maria Venuto, Glen Cove, N.Y.
"Engle Brothers Carpentry designed a layout for additions to my home. The did all the carpentry, plumbing, electrical work, drywall, installed a wood floor, and reroofed the area over the renovation.

Although there were some minor problems, the work was fine overall. I had a small, existing leak in the roof where they were remodeling. They suggested they could fix it by replacing the roof over that area, but the work was a fiasco.

They stripped the roof before they had the shingles, and a rainstorm caused significant damage to myour ceiling, floor and the new work. They took a little off the price for the damage, but ultimately the roof was never right.

I've had continual leaks, and I have to put buckets out every rainstorm. They came back on a couple of occasions, but never fixed it. I have a patchwork of mismatched shingles on my roof."

DESIRED RESOLUTION: "I'd like a $2,900 refund."

STATUS: Penalty box


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