Need to Buy a Mattress? Read This Before You Do

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cindy

Subject: simmoms

I got a mattress at Ashley they brought it to my home it to tall and hard very unsatisfied

timson

Subject: hey lisa!!!

Awesome tips!!! totally Kiera wills!! I totally agree!! Must read article before purchase!!! I got my mattress from Surplus and mattress furniture store and I had leafed through several articles before I bought mine!! Mattress buyer guide was one among the good ones I read!!! Great article admin!!!awesome tips!!

Maris Sanchez

Subject: Mattress

My husband is "hooked" by a Sleep Number salesman and luckily he did not fill out any financing because I refuse to move another bed set (we are in the middle of moving). I'm just now reading and doing a lot of research with adjustable beds that Sleep Number offers for his comfort but I'm not willing to pay the price. I've read up on Costco and seem they have a good return policy. Clark Howard's reviews are not bad either. I'll visit the local mattress shop here in our area and see what they offer but I will definitely not shop at an Ashley Furniture Store. I'd much rather take a visit at IKEA rather than step in an Ashley. Just a personal opinion.

Paul

Subject: Mattress Sellers...

Boy Howdy - I hate to say it, but most of the Mattress sellers around here (North Austin) are definitely trying to sell to the finacially distressed market. High prices and loads of gimmicky "No Credit Check!" scams. Commonly known as "Easy Credit Ripoffs."

We just spent three weeks trying to figure out what mattress would replace the $2800 Simmons Beauty rest queen sized set we have been sleeping on for the past 13 years. (And yep, we paid too much. Didn't know better.)

We decided on a set from Macy's that was on sale for only $797. It is nearly identical, and if it only lasts for 10 years, so what?

The *same* mattress was on sale at one of the gimmicky stores for $799. But the $797 from Macy's was a set, including the box springs, and included free delivery. The "gimmicky" store wanted $150 for the box springs, and a delivery charge. MMM...

At Macy's, we were able to buy the set, add in $125 for a 10 year multiple replacement warranty, have the ability to send it back and either choose a different set, or obtain a refund, and on top of it, there is a 12 month no interest deal on Macy's Amex credit card. Hard to beat that, and of course, we can easily pay it off in a year. In fact ,we had intended to just pay cash for the new set.

The downside, we did have to pay Macy's $25 to disclose of our old mattress set, and it took two weeks to deliver. But it sure beats dealing with the gimmick crowd.

-PR

Russell Jacobson

Subject: Mattresses

I am a dealer of Mattresses and I read your article on choosing mattresses.
You stated take a mattress home for a month and try it??? What if the customer didn't like it,stained it all up and your supposed to take it back? Did you realize we have to buy that mattress to sell? Do you take a car home for a month and try it? This business model has been tarnished for sure but I will tell you this,We have top quality mattresses and have NEVER had one returned!
I just don't see how you could stay in business loaning your brand new beds out?
What do you do with it then? Curious.

DrG

Subject: Responding to Russell Jacobson

To Mr. Jacobson, Until I just finished my graduate education I worked selling flooring and furniture all the way through school until last year. I understand you concerns with the current business model. It does have it's flaws, and I under stand your apprehensions. There is a POTENTIAL for abuse however, I have just never seen it happen. Having worked for Ashley Furniture for almost a year, I would never buy from them or others that offer a "no return policy" on their bedding on the off chance that I could not stand the bed. Bedding has more impact on your health and quality of life than any other purchase you will ever make. I have a 2-3 thousand dollar budget and am shopping for a bed for my folks. I am not shopping at my former employer Ashley (who receives an F as a retailer in all states from Angies list and yelp because of their policies and regidity) or other retailers who won't offer a satisfaction guarantee. I am going to spend the same or more at a competitor that stands behind what they sell. Mr. Jacobson, I am glad that no one returns your beds, however I am certain that you would sell even more if you took a chance on a sleep guarantee. Try it for a few months, I bet sales increase. Take out the fear of the unknown out of the equation and people will buy. I would never buy a pair of Bali shoes knowing that I could not return them, and to this day ( I own 2 pair) I never have. It has been statistically proven that retailers that offer a sleep guarantee have fewer returns or unsatisfied customers (law suits bad ratings etc.) than those that have a no return policy. At my first job we used to run ads with a carpet your whole house guarantee, and if you don't love it we'll replace it within 30 days! That takes guts and potentially deep pockets. Our competitors thought we were nuts while WE were eating their lunch and dominating the market due to our confidence. In the three years we ran that ad on and off, we got 2 houses back. The money we made by removing the "fear factor" or a major $5-12 Thousand dollar purchase was peanuts by having to take out two houses of carpet Now as a licensed psychologist, to me the "no return policy" sets up an adversarial environment where people want to return before they "think" that they had one put over on them. If someone has a bring it back if you don't like it policy, they will make more money because people are more at ease and don't lay awake at night wondering if they got screwed. Just my opinion. Happy selling. Dr. G

Kiera Willis

Subject: Good point!

Hi Lisa,

Great tips. And it is all true that consumers should identify what are they need on the mattress before buying because all mattresses are all the same but differs on the comfort.

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I second the original question (still unanswered). Speaking as someone who logged in today to try to find an attorney, I see this category as one that's exactly what I have my Angie's List membership for:

1. It's important that I find a good one
2. I'm not an expert enough to know myself who is a good one
3. The industry is full of advertisements and misinformation
4. I wish I knew what experiences other people have had


?
I don't care about lawns--I planted mine in clover and don't have to mow it. When I do need to mow I use a rotary Fiskars mower, which is great--or a scythe. That's right--a scythe (the European type, which is smaller, and it's very good exercise). Gas-powered mowers, chemical fertilizers and weed killers--all nasty stuff that gets into everyone's air, soil, and water. I'm sure my neighbor doesn't like my wildflowers, semi-wild pockets of fruit bushes, and unmown areas and yes, dandelions (I have 10 acres) but that's too bad. It's better habitat for wildlife, especially the pollinators on which our food supply depends. I think this obsession with the Great American Lawn is a waste of time and resources. Plant some food instead.


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I'm not sure Angie et. al. want you to have a complete answer to this question. By re-subscribing at the Indiana State Fair in 2012, I think I paid $20.00 per year for a multi- year subscription. Maybe even less. At the other extreme--and I hope my memory isn't faulty about this--I think the price, for my area, for ONE year was an outrageous $70.00. And they debited me automatically without warning. I had to opt out of that automatic charge. I like Angie's List, but if some of the companies they monitor behaved the way they do in this respect, they'd be on some sort of Pages of Unhappiness. I'll be interested to see if this comment gets published or censored out of existence.
?

That's very difficult to answer without seeing the house. As one poster said, the prep is the most important part. On newer homes that don't have a lot of peeling paint, the prep can be very minimal even as low as a couple or a few hundred dollars for the prep labor.

On a 100 year old home with 12 coats of peeling paint on it, then the prep costs can be very high and can easily exceed 50% of the job's labor cost.

A 2100 sq ft two story home could easily cost $1000 just for the labor to prep for the paint job. That number could climb too. Throw in lots of caullking  or window glazing, and you could be talking a couple or a few hundred dollars more for labor.

Painting that home with one coat of paint and a different color on the trim could run roughly $1000 or more just for labor. Add a second coat  and that could cost close to another $1000 for labor.

For paint, you may need 20 gallons of paint. You can pay from $30-$70 for a gallon of good quality exterior paint. The manufacturer of the paint should be specified in any painting contract. Otherwise, the contractor could bid at a Sherwin-Williams $60 per gallon paint and then paint the house with $35 Valspar and pocket the difference. $25 dollars per gallon times 20 gallons? That's a pretty penny too.

That was the long answer to your question. The short answer is $2000 to $4000 and up, depending upon the amount of prep, the number of coats, the amount of trim, and the paint used.