Nashville travel agents give tips on booking vacations

Nashville travel agents give tips on booking vacations

Why should people plan a trip through a travel agency?

Ann Savage: "The biggest reason is if they have a problem during travel, they have a third party to help them."

Fred Waymack: "For the expertise and if something goes wrong you have a person to call for help."

Shawna Orman: "Travel agents know information about where to go and the best prices. Plus, if you get stranded, you have someone to call."

How do you charge?

Savage: "We don't charge consultation fees, the travel companies pay us. But we do charge for airline tickets."

Waymack: "We don't have any consultation fees, the suppliers pay us. But we do charge a $20 fee for airline tickets."

Orman: "Suppliers pay most of it, except for the airline tickets. We charge $30 for domestic and $50 for international."

What's the one travel tip you always give customers?

Savage: "It depends on where they're going. There's not any one thing I say."

Waymack: "Get travel insurance."

Orman: "Pack smart and be smart. Don't put anything of value in your checked luggage."

Do you recommend trip insurance?

Savage: "Absolutely."

Waymack: "Absolutely."

Orman: "Always."

What's one place you recommend everyone should visit and why?

Savage: "It depends on who they are. There's not one place everybody should go. Because it's very personal, we try to fit the trip with the individual."

Waymack: "There are so many wonderful places to go, they're all so different. I couldn't begin to say."

Orman: "I love New Zealand, but not everyone agrees to that. I think everyone should take a trip to a country that's less fortunate so you can really appreciate how much we have here."

What makes your agency better than others?

Savage: "Customer service, hands down."

Waymack: "I think our experience gives us an edge."

Orman: "We make sure people get what they want out of their trip."

What's the worst or funniest travel story you've heard?

Savage: "I was in the Cancun airport waiting for luggage, and there was a lady whose suitcase was hanging wide open with all of her underwear hanging out."

Waymack: "One of our agents went on a hotel inspection at the Hedonism Resorts in Jamaica. She was on the elevator, the doors opened and two naked men walked in."

Orman: "A lady asked me for an ocean view room at Disney World. Another guy wanted to rent a car and drive from Honolulu to Maui."

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