Nashville locksmiths give tips on staying safe and secure
As a locksmith, what are some of the services you provide?
Frank Johnson: "We provide lockout services, we put on all kinds of lock hardware, we do master key systems and we install high security locks and systems."
Steve Wolbert: "We rekey houses and businesses, we unlock cars and change safe combinations."
Bill Crousser: "We rekey offices and homes, do lock outs and replace lost car keys. We can rekey or fix pretty much anything with a lock on it."
Who we talked to
Bill Crousser, owner
1st Choice Locksmith
How do you charge?
Johnson: "We charge service calls based on distance."
Wolbert: "It just depends on what we're doing: some jobs are an hourly rate, some jobs get a flat rate."
Crousser: "We base all our fees per job."
What's the average fee for customers locked out of their house, their car or their safe?
Johnson: "The average fee for a car or home is about $45. For safes we charge by the hour, with a minimum of $100."
Wolbert: "Houses are usually around $100. Cars are generally about $85. Safes depend on the type."
Crousser: "Houses usually cost $55 and for cars we charge $45. I don't do safes."
Before you start a job, do you require some type of identification?
Johnson: "We have to get identification for a lockout."
Wolbert: "In most cases, yes."
What happens if the customer's ID is locked up and they can't get to it?
Johnson: "We use common sense and work with people."
Wolbert: "Once we get in we'd require identification."
Crousser: "If it's locked in the house, I'll ask them to describe the first thing I'll see in the house and then they can get the ID."
Do you have any advice for people who lock themselves out of their cars or homes all the time?
Johnson: "Use hide-a-key rocks or install a digital keypad outside the house."
Wolbert: "Call a professional locksmith that's a member that of a locksmith association."
Crousser: "Get a spare key and hide it somewhere."
Do you have any funny or memorable experiences from your job?
Johnson: "I have handcuffs hanging on my wall that were [stuck] on a kid. He had one cuff locked on his arm and one locked around his ankle."
Wolbert: "I locked myself out of my lock van once. My wife and son wrote me a bill and told everyone what a dummy I am."
Crousser: "I went out to make keys for a woman's car one day and the keys were hanging out of her trunk."