Milwaukie, Oregon company finishes chimney replacement

Milwaukie, Oregon company finishes chimney replacement

Member complaint

I hired Master Sweep of Milwaukie, Oregon, to replace my chimney.

They asked for a 50 percent deposit, and cashed my check. Ten days later, a company representative called and was supposed to start the work, but came a few days after he said he would.

He took down the chimney, but never came back to finish the work. Five days after he took it down, he called stating he had pneumonia.

I spoke with him again, and he said he would be back, but I haven’t heard from him since. No one from the company has returned my calls.

I want him to come back and finish the work.

Elizabeth Basaca, Portland, Oregon

Status

Resolved

Have a complaint?

Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.


Post New Comment

Deals

What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!