Midlothian fencing contractor leaves holes in project, member says

Midlothian fencing contractor leaves holes in project, member says

Member complaint

I hired Ross Fencing of Midlothian, Texas, to put up a fence on our property. When Wes Ross came to my home, he appeared very knowledgeable. After interviewing other companies, I chose him because he gave design help, and I wanted to support local business.

He asked for half the money for the fence upfront. I wrote a check for more than $11,000. After saying the job would take two to three weeks to complete, the excuses began.

It took weeks to just get the utilities marked. He’d go out of contact, and I would have to keep calling and trying to track him down.

Finally, he sent someone out who dug the holes for the fence posts. Two months after I paid him, all I have are holes in the ground. I haven’t seen nor heard from him, and he won’t return calls.

I want an $11,494 refund.

Jayne Drusch, Midlothian, Texas

Status

Penalty Box

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