Miami contractor corrects kitchen cabinet conundrum

Miami contractor corrects kitchen cabinet conundrum

Member complaint

I hired FL Project Masters in Miami to remodel my kitchen. The same person did the plaster, electrical and plumbing work at first, but wasn’t licensed to do the work and it was apparent the way the work was done. After multiple issues arose, the company owner, Eric Hershberger, hired subcontractors that were actually licensed in these areas. Still, the laminate floor was not repaired properly, and a floorboard sticks up right in the flow of traffic.

The real problem, though, was the custom cabinets. Most of them ended up being the wrong sizes, which caused problems with the countertops and the refrigerator. Many of the doors got scratched. The hinges were not what I asked for, and the drawer pulls were never installed. On top of all these things, the workmanship is terrible.

I want my kitchen to be done right. I would like them to complete the job.

Connie Roberts, Miami

Provider response

I apologize for the rough stretch. The subcontractor that I hired to make the cabinets took the money and never finished the order. The portion that he did was not done correctly. I am trying to find a reliable cabinet maker to finish the job.

There have been other issues, I know. But I will continue to stay in contact as I work to make everything right.

Eric Hershberger, owner

Status

Resolved

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