Metal roofing needs repair, Dayton-area client says
COMPLAINT: Judy Douglas, Centerville, Ohio
I purchased a metal roof with a 50-year warranty from KBS Metal Roofing, and it's leaked ever since the installation. I need them to inspect it, but they won't return calls or e-mails.
I've been living with this problem for three years, which could be causing more problems such as mold. My insurance agency won't help me until they look at it.
DESIRED RESOLUTION: All I ask is for a returned call and a site inspection.
STATUS: Penalty Box