Memphis property manager fails to provide paperwork to homeowner

Memphis property manager fails to provide paperwork to homeowner

COMPLAINT: Dawn Clark, Memphis, Tenn.

"I hired Tiger Time Lawn Care as my lawn care provider/property manager. I live out of state and just own the property. Everything was OK until someone stole both of the A/C units from the rentals. Tiger Time said they would replace them. I had them install the first A/C unit but then had an HVAC company install the other unit.

"After I brought in the other company, our relationship started to go downhill. They seemed upset with my choice, although it was not a personal decision but one for the sake of insurance and having a warranty. They then started to communicate with me less, moved in a new tenant they haven't collected rent from and also neglected to set up the system I have in place to receive timely payment and signed leases.

"At this point there is no communication at all and I will have to go to the property to check it out myself, which is another large expense I'd rather not incur, not to mention finding a new property manager. In essence, I am out of over $3,000 on the air unit and half of the tenant's rental deposit. My guess is they got me for over $5,000. I would never work with them again nor recommend them to anyone."

DESIRED RESOLUTION: "I want them to provide a signed lease from my new tenant and warranty contract information and receipts for air conditioning, stove and refrigerator installation."

STATUS: Penalty Box


Post New Comment

Deals

What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!