Members spout raves for these Cleveland plumbers
Whether you live in Shaker Heights or down in Canton, as a Cleveland homeowner, you’re looking for great service, especially with your plumbing needs and emergencies.
Here’s the latest Post of Happiness for great service from Cleveland plumbers as selected by the Angie’s List Newsroom staff.
Susan Blouch says the crew of A-Z Plumbing of Cleveland came through when no one else could. “I came home during the January subzero freeze to the sound of water gushing somewhere in the house, but nowhere it could be seen,” she says. “I called six plumbers who unanimously said, ‘No way for at least a week. But A-Z offered to send a plumber on Sunday morning and be ready with parts for Monday.
"The plumber who arrived asked them to send someone else out after he made several attempts, but his honestly about the difficulties was refreshing," Blouch says. "The second guy found the leak!”
Over-delivering on high expectations
Elaine Woods praised Mike Mackin’s work on an extensive and complex bathroom remode when she called Mackin & Sons Plumbing of Norton, Ohio. “Mike was an absolutely joy to work with!” she says. “He actually came in under budget, and he was always on the job when we needed him. This was a job that stretched out over several months and involved moving a toilet, installing a custom steam shower/tub and replacing supply lines.
"Mike told me he’d rather under-promise and over-deliver, but it turns out he’s a master of understatement," Woods says. "We went into the job with high expectations, and he still managed to over-deliver.”
A toddler helper
Sarah Burrows says she feels that several different contractors have tried to take advantage of her when working on her home while her husband serves in Afghanistan. But she says The Plumbing Solution of Cleveland conducted themselves with class and integrity when replacing her bathtub. “They were by far the best estimate I received,” she says. “They were very upfront about cost and prepared me for problems that could arise, since this was my first time dealing with plumbing.
"Everyone was very nice to my daughter, who is two years old and wanted to be a part of the action," Burrows says. "They were perfectionists in every regard.”
Fix before replace
Bernard Spunberg appreciated Bill Biegel’s honesty when replacing his outdoor faucet and bypassing broken pipe to a sump pump basin, when he contacted Biegel’s Plumbing of Medina, Ohio. “He could have made a lot more money by selling me a separate pump or insisting on replacing the old pipe, but instead, he did things the fastest, most efficient, least expensive way,” Spunberg says. “I bought a home that has been unoccupied and deteriorating for a long time, and this was the fourth time Biegel’s done work for me. I’ve been perfectly satisfied on every occasion.”
About Posts of Happiness
At Angie’s List, we regularly hear from members who are ecstatic about outstanding service received from the companies they’ve hired. We think such great service deserves recognition, which is why we feature Posts of Happiness.
We ask our members for nominations when they rate companies with A's in every category. To qualify, a review must be at least 500 characters about a company's actual work (not just an estimate) and members need to assure us that they'd hire again.
After a nomination, our staff selects the most outstanding stories to feature. If we choose your nomination, your review will appear in our monthly magazine and even right here on our website.