Member wants Delray Beach painter to finish the job

Member wants Delray Beach painter to finish the job

Member complaint

I hired Heritage Painting & Waterproofing of Delray Beach, Fla., to paint the interior and exterior of my home. The work isn’t complete, and the owner is unresponsive to email or phone calls.

I want the cracks on the walls and ceilings filled, textured properly and re-painted. I want them to re-paint all interior doors that are cracking and chipping from latex paint with oil paint, per the contract. They need to paint with two coats all baseboards, door casings and crown mouldings with oil paint per the contract. Two bedrooms that were orange and blue are bleeding through and need re-painting. The front door, cabana bath door and side garage door need painting inside and outside with enamel per the contract. They need to re-paint the blue patio ceiling and paint garage walls and ceiling as agreed. They need to clean paint off all screen soffits outside and re-paint all walls throughout due to drips and runs from sprayer.

If owner Randy Wright chooses not to complete the work on my home to my satisfaction guaranteed per the contract and his published advertisement, then refund me $5,000, which is the cost of completing his unfinished work and correcting all problem areas, so I can finish the painting of my home.

Carol Berman, Delray Beach, Fla.

Status

Penalty box

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Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.


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