Member says Waxhaw landscaping company failed to replace dead trees

Member says Waxhaw landscaping company failed to replace dead trees

Member Complaint

I paid Piedmont Turf Management of Waxhaw, N.C., $1,900 to install five Leyland trees in my backyard, along with moving some other shrubs that had been planted for a while. Four months later, all the trees were dead.

After contacting Michael [Goetz, co-owner], he stated the trees were under warranty and would be replaced. After this initial contact, I had to contact him seven times over a period of six weeks, but received various excuses from Michael as to why they hadn’t been replaced yet.

After trying to push him to replace the trees as he promised, I finally had to resort to threatening legal action. He responded by saying his supplier doesn’t warranty the trees and he is ending our business relationship due to my threat. I want a $1,000 refund.

Mike Williams, Matthews, N.C.

Status

Penalty Box

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