Member says South Florida movers damaged goods and upcharged

Member says South Florida movers damaged goods and upcharged

Member complaint

I hired Ryder Moving and Storage of Pompano Beach, Fla., to move my furniture from Florida to Massachusetts.

I believe they hired teenagers online to move my valuable furniture. After I packed things myself, they damaged our goods and our house and lost some items. They also upcharged me from the original estimate, and I believe they underestimated the cost to get the job. I’m willing to pay 10 percent above the original estimate for labor and materials to wrap mirrored glass, pictures and a television. I want a $2,929 refund, which includes the difference between what the estimate should’ve been and the additional charge, plus money for our lost and damaged property.

Ron Conwell, Peabody, Mass.

Status

Penalty Box

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