Member says South Florida movers damaged goods and upcharged

Member says South Florida movers damaged goods and upcharged

Member complaint

I hired Ryder Moving and Storage of Pompano Beach, Fla., to move my furniture from Florida to Massachusetts.

I believe they hired teenagers online to move my valuable furniture. After I packed things myself, they damaged our goods and our house and lost some items. They also upcharged me from the original estimate, and I believe they underestimated the cost to get the job. I’m willing to pay 10 percent above the original estimate for labor and materials to wrap mirrored glass, pictures and a television. I want a $2,929 refund, which includes the difference between what the estimate should’ve been and the additional charge, plus money for our lost and damaged property.

Ron Conwell, Peabody, Mass.


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