Member says San Diego pool repair company failed to fix it

Member says San Diego pool repair company failed to fix it

Member Complaint

I hired Aqua Clear Pool & Spa of San Diego to do repairs on my pool. He [Ryan Taylor, owner] was going to put in a new timer and lights, and I wrote him a check for $1,400 for the parts and labor.

The day he came out, he did nothing more than take the timer out and look at the circuit box. He also tried to convince me that I needed new tile and wanted me to pick out new tile for the pool.

He keeps telling me he’s going to come out with more of his guys, but nothing has come from it. I also started noticing red flags when he was elusive about giving me his licensing information, and he doesn’t take credit cards.

I’m fed up and want a refund of $700, which would leave him more than enough to cover the cost of the timer and lights. They are still in the boxes and were left in my backyard.

Valerie Leialoha-Harkins, Poway, Calif.

Status

Penalty Box

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