Member says San Antonio carpenter left kitchen counters, cabinets unfinished

Member says San Antonio carpenter left kitchen counters, cabinets unfinished

Member complaint

I hired D & T Carpentry of San Antonio to build and install kitchen counters and cabinets. The quality of the work was good, but they didn’t finish the job. Halfway through the project, they took the entire payment but didn’t complete the work.

They only built the cabinets and installed two of them.

They left a third cabinet just sitting off to the side. One of my designs was going to take a little bit longer to compete, and that’s when we started having problems with them. They stopped coming over and answering my calls. I tried to contact them for several months.

I was left without counters in three areas and three incomplete cabinets. I paid them almost $5,300, and I want a $2,000 refund.

Cecilia Pacheco, San Antonio

Status

Penalty Box

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