Member says Norfolk contractor didn’t complete gutter project

Member says Norfolk contractor didn’t complete gutter project

Member complaint

I hired Coates Property Service of Norfolk, Va., to clean and repair my gutters. The gutters were cleaned and one tacked where loose, and loose shingles were nailed.

They were to come back a couple of months later to caulk the chimney and repair two downspouts damaged during cleaning. I paid in advance for supplies, and no one ever came back. I called four times in two weeks, and my calls weren’t returned.

I want a $50 refund.

Linda Howell, Norfolk

Status

Penalty box

Have a complaint?

Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.


Post New Comment

Deals

What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!