Member says Norfolk contractor didn’t complete gutter project

Member says Norfolk contractor didn’t complete gutter project

Member complaint

I hired Coates Property Service of Norfolk, Va., to clean and repair my gutters. The gutters were cleaned and one tacked where loose, and loose shingles were nailed.

They were to come back a couple of months later to caulk the chimney and repair two downspouts damaged during cleaning. I paid in advance for supplies, and no one ever came back. I called four times in two weeks, and my calls weren’t returned.

I want a $50 refund.

Linda Howell, Norfolk


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