Member says Marietta auto shop lied about scope of flood damage

Member says Marietta auto shop lied about scope of flood damage

Member Complaint

I purchased a salvaged, flood damaged vehicle from Apex Auto Body of Marietta, Ga., after seeing their advertisement online. The seller lied about the scope of car repairs needed. He told me they’d cost $700, but the dealership I took it to says the car needs $10,000 in repairs.

I asked the seller if the water damage was from fresh or salt water, how deep it flooded and if it needed repairs. They told me it was fresh water and it only got high enough to soak the carpet and it needed an airbag. Upon arrival to my house, the vehicle wouldn’t start. I found direct evidence that the floodwater reached above the seats. There were no floor mats or manuals. I only received one key and the dashboard arrived cracked.

I tried to contact the seller, but got no answer. I had the vehicle towed to a dealership and they told me it had been totaled in Superstorm Sandy, evidence from the salt water damage to the engine. I served in the military and am now fully disabled. I live paycheck to paycheck and now have no vehicle. I want a $22,600 refund.

Wendi Jones, Tampa, Fla.

Status

Penalty Box

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