Member says Internet installation problems persist

Member says Internet installation problems persist

Member complaint

I contacted Time Warner Cable’s Eastgate Mall location in Cincinnati to provide basic internet service to my home. They installed the cable in the wrong place and after two visits, the Internet connection doesn’t work. They charged $50, but I don’t have Internet service.

I want a discount on service and the cost of replacing the grass they destroyed during installation, for a total of $312.47, a written apology and a call from the local manager regarding this installation.

Ed Fitch, Wyoming, Ohio


Penalty box

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